Optimizing Contingent Workforce Management
For a US-based global workforce provider
About
The IT staff providing giant was on the lookout to transform their processes to procure and manage contingent workforce through a single point of accountability. They were seeking a reliable and modernized web-based solution to integrate their different stand-alone solutions into one comprehensive end-to-end workforce management portal.
Capability
Enterprise Application Services
Industry
IT Services
Country
USA
Key Features
The re-engineered solution helped streamline and simplify workforce management planning by putting together a complete suite of Managed Service Provider (MSP) solution.
Accessible anywhere anytime
24*7 access to the scope of work (SOW), employer record, contractor compliance, employment screening, and more for increased visibility
Seamless user experience
Improved user interaction to manage entire process end-to-end with least manual intervention and enhanced integrations.
Monitoring and management
Real-time dashboard to help with status monitoring of workers with powerful automation capabilities
Workforce optimization
Offers increased visibility and control into the operations of the workforce with detailed on-demand reports that helps in better workforce planning and allocation.
Challenges
- Unable to perform data optimization and migration
- Lack of transparent and real-time data exchange between varied systems
- No existing integration with client systems
- Dull user experience due to outdated design
Solution
The developed web-based application enables for better data movement, automated workflows, and seamless integration with the client system in-line with customer’s vendor management needs.
Resource management
Enables easy management of time spent across different activities along with payroll processing, employee screening, on-boarding, HR compliance, off-boarding, document management, and more
Redesign and optimization
Enhanced user experience with optimum security protocols to identify & eliminate potential risks. Our team helped extract large volumes of data and streamline it’s exchange
Contract & project management
Optimized labor contracting through the automated and web-based project management mechanism packed with features like document management, contract administration, expense management, framework design and more
Application modernization
Complete modernization of the software by streamlining the end-to-end scope of Work (SOW) / contract management with improved consistency and visibility into every aspect of labor spend. It also helped reduce compliance risk and increased transparency into project costs and deliverables
Technologies Used
Project Snapshots
40%
savings of workforce acquisition costs
100%
automation of contingent workforce management
4x
increase in application efficiency
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