Maintenance & Support
We offer flexible product support services ranging from ongoing application enhancement to preventive software maintenance and performance monitoring to SLA-driven software support (from L2 – L4). Our experienced team ensures swift resolution with zero or minimal downtime in your environment. We ensure timely platform upgrades by applying industry-standard tools and best practices. Additionally, we support you with continuous software optimization and customization services for stable performance and optimal functionality. Additionally, we provide support services to enable the evolution of your product, ensuring that it remains relevant and competitive in the ever-changing market landscape.
- Prompt support for your product’s performance monitoring and fine-tuning, preventive product maintenance, and ongoing enhancements
- App Upgrades to ensure that all platform upgrades are done periodically with minimal downtime
- Customer Success Service to help you with onboard clients, product training, customization, configuration and data processing